Task Name: Server Support for production Library services

Task Description: Support and operation of Unix and Windows servers for most Library production services, including the Orbis complex. Monitoring of server availability and performance. Response to reported system problems. Maintenance of Server Support Guide and server inventory.

ILTS Group(s):
ITS Library Systems Group

Status: Current

Status Comment: See the Library Server Support Guide for details on levels of support and instructions for reporting problems.

Initial Period of Activity: Fall 04

Start Date: 9/1/2004

End Date: 8/31/2005

Initiative Type: Infrastructure

Primary Category: Server / Application Support

Additional Categories: Orbis

Primary Stakeholder: Library-wide

Additional Stakeholders: Public

E-mail Contact: gail.barnett@yale.edu